WebApr 13, 2024 · The Australian Financial Complaints Authority’s (AFCA) Board of Directors today announced the re-appointment of David Locke as Chief Ombudsman and Chief Executive Officer for a second five-year term. Separately, the financial services ombudsman reported that its complaints resolution scheme had now secured $1 billion … WebAug 16, 2024 · Reading time: 5 minutes. An ombudsman is someone (or a body of people) who investigates complaints about various organisations, usually government agencies or departments. For example, y ou can make a complaint to the ombudsman in relation to actions and decisions of the government if you think that they are wrong, unjust, unlawful ...
Where to go for consumer help ACCC
WebFinancial services, energy, water and telecommunications businesses all belong to an External Dispute Resolution (EDR) scheme. ... NSW: Energy and Water Ombudsman NSW or 1800 246 545; Northern Territory: Ombudsman for the Northern Territory or 1800 806 380; Queensland: ... Western Australia: Ombudsman Western Australia or 1800 117 … WebAbout us. The Australian Financial Complaints Authority (AFCA) is the one-stop-shop for consumers and small businesses with a complaint about banking, credit, insurance, superannuation, investments and advice. We provide fair, independent and effective solutions for financial disputes. Established in 2024, AFCA is Australia’s only … itown gaming
Making a complaint - NSW Ombudsman
WebNSW: Energy and Water Ombudsman NSW or 1800 246 545; Northern Territory: Ombudsman for the Northern Territory or 1800 806 380; Queensland: Energy and Water … WebThe FOS was led by the Chief Ombudsman, David Locke. He is supported by lead ombudsmen for banking and finance, general insurance, and investment and advice; with ten other ombudsmen supporting various … WebThere are a few ways to make a complaint: Make a complaint online. Make a complaint by calling us on 1800 805 605 from Australia or + 61 2 9687 0756 from overseas 1 (8am-6pm, Mon-Fri, Sydney/Melbourne time) Visit one of our branches. Write to our complaints team (no need to use a stamp) at CBA Group Customer Relations Reply Paid 41 Sydney, … nelson district credit union branch number